Case Study :

Box Makers Yard

Keeping Box Makers Yard residents safe with 24/7 static concierge security services in Bristol.

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Project Overview

Client Box Makers Yard
Location Bristol
Industry Build-to-Rent / Residential Property
Services Provided Static Concierge Security
Security Solution 24/7 on-site security presence, resident assistance, and building access control
Case study for reception security services provided to box makers yard

About the Client

Box Makers Yard is a new place to live in Bristol and sits in Temple Quarter. The building has studio, one, two, and three bedroom flats. People who live there get more than just a flat. They get a gym, a roof terrace, and a shared lounge. These spaces are all part of the rent.

The company behind Box Makers Yard is Legal & General. They build places to rent across the UK. They want renting to be fair and easy. The building is close to Temple Meads train station. Shops and cafes are just a short walk away. This makes it a great spot for people who work in the city or travel often.

The building has an on-site team. They help with parcels, repairs, and events. Residents say the roof terrace is a dream, and they also like the gym and the lounge. Box Makers Yard is more than a building. It is a community. The team there works hard to make it a good place to call home.

Security Challenge

Box Makers Yard has many people coming and going each day. The building sits in Bristol city centre. This brings extra challenges for safety and access.

  • Busy Building: Residents, guests, and delivery drivers all need access. Managing all this foot traffic is tough.
  • Public Spaces: The gym, roof terrace, and lounge are shared. These areas need watching to keep residents safe.
  • Overstretched Team: The site team handles parcels and events. They do not have time to watch every door.
  • City Centre Footfall: Bristol city centre is busy. Lots of people walk past the building every day.
  • Unauthorised Entry: Strangers might try to walk in. The building needed guards to stop this.
  • Firm but Friendly: Guards had to be strict with access but nice to residents. People need to feel safe in their own home.

Our Solution

We provided a static concierge security team for Box Makers Yard in Bristol. Our guards are on site around the clock. They manage access, keep residents safe, and also help with daily tasks.

24/7 Building Access Control

Our security team in Bristol watches all entry points. They check who comes in and out. Only residents and approved guests get through. This keeps the building safe.

Resident Assistance

Our guards help residents with daily needs. They take in parcels. They show visitors where to go. They are the friendly face of the building.

Patrols and Monitoring

Guards walk through the building regularly. They check the gym, roof terrace, and communal lounge. They look for problems and fix them fast.

Emergency Response

Our team is trained to handle emergencies. They know what to do if something goes wrong. They keep residents calm and safe until help arrives. 

Results

Our static concierge security made a real difference at Box Makers Yard. Residents felt safer with guards on site day and night. The building stayed secure and well run.

  • Safety improved: No security breaches happened while we were there. Residents felt safe in their homes.
  • Access was controlled: Only authorised people entered the building. Our guards checked everyone at the doors.
  • Residents felt looked after: Our guards helped with parcels and visitors. People felt the building was well managed.
  • Issues were caught early: Our patrols found small problems before they became big ones. This saved time and money.
  • The site team got support: Our guards took on security tasks. This freed up the on-site team to focus on residents.

Why Box Makers Yard Chose Us

Box Makers Yard picked us because we have the right skills. Our guards know how to keep buildings safe. We also know how to treat people well.

  • SIA-licensed guards: All our staff hold SIA licences. This is the UK standard for security work. It means our guards are trained and checked.
  • Concierge experience: Our guards know how to talk to people. They are friendly and helpful. This matters in a place where people live.
  • 24/7 availability: We provide cover all day, every day. Box Makers Yard is never left without security.
  • Quick response: Our guards act fast when issues come up. They solve problems before they get worse.
  • Trusted provider: We have worked on similar sites before. Clients know we deliver what we promise.

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