Security guards play vital roles in many environments, from hospitals to factories, but what about train stations? Do these busy transit hubs have security measures in place, and are security guards part of their operations?

In this discussion, we’ll explore how security operates at train stations. We’ll look at the various types of security measures in place, the specific duties of railway security guards, and the important reasons why effective security is crucial in these busy transit hubs.

Is There Security at Train Stations?

Train stations, like airports, are public-facing facilities that prioritise safety and security. To protect passengers and staff, they implement a range of security measures. Below, we’ve detailed some of the most common and effective practices used in these settings.

Train Security Guards

Security guards are a key component of security at train stations. Their primary responsibility is to maintain a safe environment and deter threats such as theft and other criminal activities. In the railway industry, security guards are usually stationed at train stations, as this is where their presence is most effective. It is rare for them to be assigned to work onboard trains.

CCTV Monitoring Equipment

CCTV monitoring systems, including security cameras, are another critical security measure used at train stations. These cameras are strategically placed throughout train stations and onboard trains to provide constant surveillance. Their primary role is to monitor activities, enhance safety, and deter criminal behaviour. Additionally, they play a key role in reviewing incidents and supporting investigations when needed.

Security Alarms

Security alarm systems are another key measure used at railway stations. These alarms add an extra layer of protection by acting as both a deterrent to thieves and a warning signal. The loud sound of the alarm helps scare off criminals, while also alerting passengers and staff to potential danger. In this way, security alarms not only help prevent theft but also enhance overall safety at the station.

What Are the Duties of Railway Security?

Train stations face various security risks, including theft, vandalism, trespassing, terrorism, and safety hazards like train breakdowns or slips, trips, and falls. To address these threats, it’s crucial for train stations to strengthen their security measures and ensure the safety of all individuals involved.

One effective way to achieve this is by employing railway security staff. Their primary responsibility is to protect the station, its workers, passengers, and the trains themselves. Railway security personnel have a broad range of duties, which we will outline in more detail.

Conducting Regular Patrols Around the Station

A key responsibility of railway security guards is to conduct regular patrols throughout the train station. These patrols help ensure the safety of the station and its surroundings. Guards may patrol several areas, including:

• Inside the station building
• The station’s car parks
• The surrounding exterior grounds

The main goal of these patrols is to monitor the station’s security and remain vigilant for any criminal activity. By being visible and actively patrolling, security guards can deter crime and respond swiftly to any potential threats.

Protecting Train Stations from All Crimes

A key responsibility of security guards at train stations is to protect the station from criminal activity. Train stations across the UK, including high-traffic locations like Birmingham New Street, have experienced a rise in crime, with 532 incidents reported in 2021 alone. Common crimes include robberies, violent offences, and possession of weapons.

To combat this, security guards play a crucial role in reducing crime. One of the most effective ways they do this is by maintaining a strong physical presence. This visible presence acts as a deterrent, signalling to potential criminals that the station is well-protected and discouraging lawful behaviour.

In addition to their on-foot patrols, security guards also rely on CCTV cameras to monitor areas they cannot physically reach. By reviewing the footage from these cameras, guards can keep an eye on the entire station, helping them detect and respond to suspicious activity more quickly.

Responding to Emergency Situations

Railway security officers also play a critical role in responding to emergencies, including incidents like terrorism. In such situations, their first priority is to act quickly and efficiently. They immediately inform senior management of the incident and contact the relevant authorities, such as the police, to ensure a rapid and coordinated response. By acting swiftly, security guards help mitigate risks and ensure the safety of passengers, staff, and the station.

Helping Customers With Any Enquiries

While the main role of train security is to ensure the safety of the station, they are also expected to assist passengers with various inquiries. Using their customer service skills, security guards may:

• Answer questions and provide information to passengers.
• Help customers navigate the station and find the correct platforms.
• Assist in locating missing children and reunite them with their parents.

In doing so, security guards not only help maintain safety but also enhance the overall passenger experience at the station.

What is the Salary of Train Security?

According to Glassdoor, the average salary for security guards working at train stations in the UK is £28,837 per year. However, earnings can vary based on factors like job position and location. Entry-level positions may offer salaries around £24,000 annually, while more senior roles can earn up to £34,000. The location of the station also influences pay, with security guards in larger, busier cities like London typically earning higher wages compared to those in smaller, rural areas.

Do Train Stations Have CCTV?

Yes, CCTV systems, including security cameras, are widely used in train stations as a key security measure. These cameras are strategically placed to monitor and review activity across all areas of the station, helping to ensure the safety and security of passengers, staff, and the facility itself.

How Long Do Train Stations Keep CCTV For?

A common question about train station security cameras is how long CCTV footage is retained. In the UK, businesses generally store security footage for up to one month. According to NetworkRail, train station security footage is typically kept for a maximum of 31 days.

Why is Safety Important in a Railway Station?

Safety is a top priority at railway stations, especially as train travel continues to grow in popularity. According to the Office of Rail and Road, nearly 369 million rail passenger journeys were made in the UK during the last quarter of 2022. With the increase in rail travel, it is essential for stations to implement efficient security measures to ensure the safety of passengers and staff.

Why is There Security at Train Stations?

As mentioned earlier, with more people travelling by train, it’s essential for train stations to have strong security in place. This is where security measures, such as guards, become crucial.

Effective security, including the presence of guards and surveillance cameras, helps protect both passengers and staff. Additionally, robust security can reduce crime at train stations, creating a safer environment for everyone.

So, What Are the Duties of a Railway Security Guard?

In conclusion, railway security officers have a variety of tasks and responsibilities, but their main priority is to ensure the safety and protection of passengers, customers, and staff at the station.

For more updates on security guard roles, visit our blog. You’ll find helpful articles on topics like How to Become a Security Guard and What is a Static Security Guard?